ABSTRACT

This paper is aimed at understanding and proving a valuable foundation for exploring the impact of IT management sophistication namely planning, controlling, organizing and leading in financial service industry and summarizing a review of the literature which identified many definitions of IT management Sophistication. The management literature indicated a contingency framework for considering IT Management Adoption. This paper will look into the key aspects of IT Management concepts contributing to the characterization of the study.

Keywords: - Management Concepts, IT Management, IT Management sophistication, financial service industry